Privacy Policy
Last updated: July 2026
At Zalem Pte Ltd (“Zalem”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the business and personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit requests via our engagement portals.
1. Information We Collect
When you initiate contact through our Adoption Audit or query forms, we collect the information you explicitly provide:
- Name (First and Last Name)
- Business Email Address
- Phone Number
- Company Name and Job Title
- Workflow details and operational notes you include in your message
2. How We Use Your Information
We process your information strictly to support our business interactions with you:
- To evaluate your workflow roadblocks prior to our consultation.
- To schedule meetings and communicate operational recommendations.
- To manage and improve our advisory services.
We do not resell, lease, or distribute your email or business information to third-party marketing companies.
3. Data Protection and Security
We deploy secure data transfer practices (HTTPS) and store your messages within encrypted enterprise environments. Access to operational audits is strictly limited to principal advisors assigned to your engagement.
4. Governing Law
This Privacy Policy and all matters relating to data protection on this website are governed by the Personal Data Protection Act (PDPA) of Singapore.
5. Contact Us
If you have questions regarding this Privacy Policy or wish to request the removal of your workflow data, contact us at: marcus@zalem.ai.